In my recent article, Before You Buy or Sell, Build, I made the case that organic growth is the foundation for long-term success in mergers and acquisitions. Growth from within signals to potential partners that your firm has a healthy culture, sustainable processes, and a clear value proposition.
But there’s another piece of the growth puzzle that RIAs often overlook: the firm’s digital presence—specifically, the website.
As a marketing professional and partner with RIA Match, I’ve seen firsthand how an RIA’s website influences not only prospective clients, but also centers of influence (COIs), current clients, and even other advisors. And in today’s M&A landscape, those impressions matter more than ever.
Why Your Website Is a Growth Engine
A website is more than a digital brochure. Done well, it’s the hub of your growth strategy. It conveys who you serve, what differentiates your firm, and how you deliver value. For prospects, it builds trust. For clients, it reinforces their decision to work with you. For COIs, it communicates credibility and professionalism. And for potential M&A partners, it provides an immediate sense of how well your firm is positioned for the future.
Four Audiences, One Digital Front Door
When evaluating your website, think through the lens of these four audiences:
- Clients: They want reassurance that their advisor is stable, professional, and evolving. A clear website experience validates their choice and reduces doubts during times of transition.
- Prospects: Your website is often their first impression. It should answer: “Why this firm? Why now?” If that answer isn’t compelling, they may never take the next step.
- COIs: Attorneys, CPAs, and other professionals want confidence in referring business to you. A credible, informative site makes it easier for them to send clients your way.
- Other Advisors: Whether they’re potential hires, successors, or M&A partners, advisors look to your website to assess culture, professionalism, and growth potential.
The M&A Lens
Buyers and sellers alike are evaluating firms with increasing scrutiny. Beyond AUM and revenue growth, they’re asking:
- Does this firm have a defined client experience?
- Is their brand strong enough to attract and retain clients post-transaction?
- Do they present themselves in a way that aligns with our culture?
Your website is often the fastest way for another firm to answer those questions. A dated or generic site can cast doubt on whether you’re truly ready for the next phase of growth.
Putting It into Practice
For RIAs serious about organic and inorganic growth, investing in your website is not optional. It’s part of your infrastructure—just like your CRM or compliance systems. A strong digital presence will:
- Reinforce your value proposition for all stakeholders.
- Differentiate you in a competitive M&A market.
- Build trust with the people whose confidence you’ll need most in a transition.
Final Thought
Before you buy or sell, make sure your website reflects who you are today—and who you aspire to be tomorrow. In the end, it’s not just a marketing asset. It’s a growth asset, a recruiting tool, and a deal-maker in the RIA M&A journey.