Knowledge and Insight > Manage Your Practice

The Right People with the Right Stuff: Talent and Tech

Michael Parker | WealthManagement.com, May 2016

Summary: The insights gleaned from visits with clients and prospects—and in many cases, key members of their staff—are invaluable and cannot be replicated in phone conversations, email exchanges or video conferences. Face-to-face interaction is the most powerful and memorable way of connecting with others, and while in-person visits do not scale well and are limiting in a sample set, their interaction, information exchange and subtle nuances reveal a layer of perspective that is otherwise lost.

Without the requisite expertise, firms are likely not making well-informed decisions about their technology (acquisitive or otherwise). With a technology marketplace that is as sophisticated as it is robust, firms must be able to discern that all of the technology they are currently using or considering (1) integrates into their existing structure, and (2) ensures a sensible and efficient operating scheme.