What Are Clients Willing to Pay For?

Summary: While attending Schwab IMPACT last month, we had the privilege of listening to a presentation by Joe Duran, CEO of United Capital.  In his opening remarks, he compared Vanguard in the financial services industry to Netflix in the entertainment industry, or Amazon in the retail industry.  He cautioned advisors that if they do not adapt their businesses and break from the “way we’ve always done things,” advisors could suffer the same fate as Blockbuster or Sears.