You need to leverage the best of fintech to remain relevant, keep pace with the rapid rate of change, and outperform the competition. But it is equally important to forge one-on-one relationships, take a hands-on role, and sit on the same side of the table as your Gen X clients — with greater transparency in the fees that you charge, the products that you use, and the breadth of choices that you offer them."Craig Hawley is general counsel and secretary at Jefferson National |
You need to leverage the best of fintech to remain relevant, keep pace with the rapid rate of change, and outperform the competition. But it is equally important to forge one-on-one relationships, take a hands-on role, and sit on the same side of the table as your Gen X clients — with greater transparency in the fees that you charge, the products that you use, and the breadth of choices that you offer them."
