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Nice Finishes First: The Case for Excellent Customer Service

Added on September 2018 in Thought Leadership
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Summary: Several years ago I hosted an internet radio show on Voice America called “Step Up and Play Big with Chris Ruisi”. The show allowed me to meet some talented people, experts in their own right, and learn valuable information from them.

Are schools adequately preparing next-gen advisers?

Added on September 2018 in Join an RIA
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Summary: Financial advisers, recruiters, recent graduates, and even the heads of prominent financial planning programs at universities across the country almost universally agree that there are gaps in the way young financial planners are being prepared to enter the profession.

5 Signs of a Failed CEO Succession Plan

Added on September 2018 in Plan for the Future
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Summary: Most companies are able to avoid the lurid headlines associated with the Redstone situation, but succession can be a “make or break” consideration for companies. A well-managed CEO succession can help a company reach new highs, while a badly managed succession can cause a company to stagnate or decline. Investors should understand some of the common themes associated with “failed” CEO succession plans.

A Consultant's Perspective: 5 Tips for a Successful Website Launch!

Added on August 2018 in Manage Your Practice
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Summary: When helping RIAs with marketing, the first place I start is the website. And for good reason, it’s the first place prospective clients go! A DAC Group study found that “71% of purchases begin with online search” and “57% of the purchase decision is made before contacting you”. An effective website establishes your credibility, broadcasts your message, and shares your mission to the world!

Why You Should Throw Out the Org Chart

Added on August 2018 in Plan for the Future
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Summary:Because many owners don’t understand organizational strategy, they create an organizational chart with boxes and names on it. But this chart sends the wrong message to employees and creates a working atmosphere that prevents businesses from reaching full potential.

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