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Summery: Client communication is an issue which is consistently at the top of client surveys. Maintaining regular communication with clients can also help foster trust and it tells them, "My advisor is looking out for me." And if you communicate based on your client segmentation, you’re giving your "A" clients "A" service.
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Summary: Advisory firms that lack a documented career development path may jeopardize their chances to recruit the best young talent, according to some industry experts. “The larger firms are getting better at institutionalizing the process of training and development, and can tell a candidate, "Here is what we will teach you and here is the career track at the three-, five-, and 10-year mark,'” said Michael Kitces, a principal with New Planner Recruiting LLC, which specializes in placing early-career planners.
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Summary: The right path is for advisory firms to have a well defined career development program. To attract young planners, advisory firms need a clear career track with training and experience goals.
