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So What's Your Story?

Added on September 2017 in Plan for the Future
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Summary: We all know the old adage “change is the only constant.” That applies in spades to the environment for financial advisors. Considering the commoditization of the financial services industry, it’s more important than ever to revisit your “story” and value proposition.

Why operations teams are the unsung heroes behind breakaways

Added on September 2017 in Form an RIA
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Summary: The breakaway movement has continued to gain headlines as more teams have make the leap to the RIA channel. Most articles surrounding recent breakaways tend to focus on how much assets the adviser has managed, the adviser's experience in the industry and the custodians and technology firms that may have assisted the RIA formation. What everyone seems to overlook are the vital operations teams that are toiling away behind the scenes to ensure the transition's success.

Is Your Customer Service Functioning as a Driver of Growth?

Added on September 2017 in Manage Your Practice
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Summary: Providing great customer service requires a dedicated investment of time, energy and resources, but the ROI can be huge if your efforts are well planned and executed. Below, we’ll focus on four customer service components that tend to consistently reward advisor efforts. 

Am I responsible for clients' posts on my Facebook page?

Added on September 2017 in Form an RIA
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Summary: My firm has a Facebook page and a website with a blog that allows clients to post comments. What’s our responsibility for comments or information posted by clients or others in either of those locations?

Voices Why advisors will feel freer to make career moves in 2018

Added on September 2017 in Join an RIA
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Summary: Many financial advisors are shaking off the uncertainties of 2017 and getting ready to consider making the moves that they had put on hold. In my view, this means more advisors will be making strategic moves in the next year even as packages remain off the stratospheric highs of 2015-16.

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