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High-tech, high-touch: Why the future of advice still hinges on human connection

Added on May 2026 in Manage Your Practice
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Summary: For many years, there have been many conversations on how financial advice will be disrupted. Algorithms would replace advisors; automation would redefine relationships, and efficiency would win. That has not happened. What I have seen instead is something far more durable. Technology is reshaping how we deliver advice, but it is not replacing the advisor. If anything, it is reinforcing the value of the human element at precisely the moments when clients need it most.

 
 

The 5 Best Ways to Successfully Buy a Book of Business

Added on May 2026 in M&A Issues
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Summary: Of the hundreds of advisor transitions I've seen play out over four decades, the ones that win are almost never the highest bidders; they're the ones that the seller already trusted.

RIA Channel Saw Greatest Advisor Gains in 2025

Added on May 2026 in Form an RIA
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Summary: Financial advisors changed firms at a near-decade high pace in 2025, with registered investment advisor and independent broker/dealer channels being the biggest winners, according to an annual report from ISS Market Intelligence released Tuesday.

5 Leadership Habits That Turn Everyday Interactions Into Lasting Trust

Added on April 2026 in Thought Leadership
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Summary: Leadership isn’t just about strategy, execution, or results-it’s about people. At its core, leadership revolves around creating healthy, meaningful connections in the workplace. 

RIA Buyers Say Slow Growers Must Prove Deal Will Boost Production

Added on April 2026 in M&A Issues
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Summary:  Registered investment advisor buyers and consultants gave slow-growth firms looking to sell hope of landing strong valuations during panels at RIA Edge Nashville this week.

 

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